Terms and conditions of sale
Terms and conditions of sale
1. Terms and Conditions
These are the terms and conditions of our agreement which apply to all purchases of products by you from www.hamac-paris.com and you should read them carefully. We may vary these terms from time to time and therefore you should check them before you make a new purchase.
You can submit an order for products to www.hamac-paris.com by completing the details required on the order summary page and clicking the send order button. All prices are reflected in € Euro and include VAT. Goods supplied are not for resale. We are under no obligation to accept your order, but would normally do so where the product is available, the order reflects current pricing and your credit card or PayPal payment is approved by PayPal or your credit card company.
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
The display of any product on our website is in no way an offer by us to sell to you. It is your response that is the offer. Accordingly, we are not liable to sell you any product that might be quoted at a price lower than that meant by us.
3. Acceptance of order
We will notify you of our acceptance of your offer to purchase by email shortly after we receive it and at that point a binding agreement between us will be in place on these terms and conditions. If we do not accept your order for any reason or the price of the product has increased between the time of the order and our acceptance of it, we will email you to advise you of the change. You will then need to resubmit your order. Only credit cards (Mastercard/Visa) and Paypal are acceptable as payment for orders via this site..
We make our best to deliver all products within France within 2 wording days of acceptance of your order, and within three to five working days in other countries.
4.1 Delivery timescale and costs in France
Have a look at our Shipping informations.
All deliveries will be made to you at the address specified by you in the order. We may, at our discretion and expense, deliver parts of your order separately. All deliveries must be signed for and you will be responsible for the products as soon as they are delivered and found to be in conformity to the contract. Ownership of the products shall pass to you once we have received payment in full. If we cannot deliver the products to you at the address you have specified for any reason (other than when we are at fault), we will notify you and store the products at your risk. If you wish us to redeliver the products to you, you will need to authorise us to charge your credit card/ debit card for such re-delivery. If we do not hear from you within 28 days, we will cancel the order and refund your payment to you less any reasonable delivery charges we have incurred.
Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.
4.3. Tracking of you order
One your order is shipped, you receive an email with a confirmation number and a tracking number. You can fllow your delivery here : www.colissimo.fr
The tracking number is also available on your Account.
Items which are shipped directly from the manufacturer will be charged at the time of placing the order. We take every reasonable care to ensure that your order and subsequent transactions are conducted via a secure link. As we are not responsible for the operation of the secure link we will not, unless we are negligent, be liable for any loss you may suffer if a third party obtains unauthorised access to any information you provide via such link. If products are not available for any reason after we have accepted your order, we will let you know. We will not charge you for these products and will refund any amounts already paid (if any) by way of a credit to your credit cardor PayPal account.
6. Consumer Protection (Distance selling)
6.1 Right to withdraw
You have the right to withdraw from this agreement, but this right ends fourteen days after the date you receive the products. You will not have to pay for any products and any amounts you have been charged will be repaid to you by way of a credit to your account within thirty days. HOWEVER, we may have delivered (or dispatched) the products you have ordered. In this circumstance, you must return the products to us and pay the costs in doing so. To avoid this, we recommend that you advise us as soon as possible if you wish to exercise this right to withdraw.
If you wish to withdraw, email our Customer Service Team at firstname.lastname@example.org.
Any products returned must be received by us in the same condition and, to the extent possible, in the same packaging as when we delivered them to you.
6 .2 Guarantees
All our products benefit from legal guarantees, only if they have been used and washed normally, according to GENERATION PLUME’s advice on our website.
Legal guarantee of conformity
Article L211-4 of the French Consumer Code
The seller is required to deliver an article in compliance with the contract and respond to defects in conformity existing when it is delivered. He/she will also respond to defects in conformity resulting from packaging, instructions for assembly or installation when these have been made his/her responsibility by the contract or have been produced under his/her responsibility.
Article L211-5 of the French Consumer Code
To be compliant with the contract, the article must:
1°) Be appropriate for the use normally expected for such an article and, if necessary:
- correspond to the description given by the seller and have the qualities shown to the purchaser in the form of a sample or model
- have the qualities that a purchaser might legitimately expect in view of public statements made by the seller, the producer or his/her representative in advertising or labelling
2°) Or present the characteristics defined by mutual agreement by the parties or be appropriate for any special use sought by the purchaser that has been brought to the notice of the seller and which the latter has accepted.
Article L211-12 of the French Consumer Code
Action resulting from defects in conformity lapses after two years from the date of delivery of the article.
Guarantee of the latent defects
Article 1641 of the French Civil Code
The seller is bound to a warranty on account of the latent defects of the thing soldwhich render it unfit for the use for which it was intended, or which so impair that use that thebuyer would not have acquired it, or would only have given a lesser price for it, had he known them
Article 1648 alinea 1 of the French Civil Code
The action resulting from redhibitory vices must be brought by the buyer within a period of two years following the discovery of the defect.
Terms and Conditions of Use
It is important that you carefully read these terms and conditions of use before you register with www.hamac-paris.com because your use of our web site is subject to them.
1. Terms and Conditions
Thank you for using www.hamac-paris, which is a trading name of GENERATION PLUME SAS. We provide services to you through our web site and those services are provided to you on the basis of these terms and conditions. Please note that they may vary from time to time without notice to you. Current terms will be made available as soon as possible on the website. When you use our web site or any of our services you may be advised that special guidelines or rules apply. Unless otherwise stated, these guidelines or rules form part of these terms and conditions.
These terms and conditions apply to all users whether or not the registration process has been completed.
2. Right to Change our web site
We reserve the right, at any time in our sole discretion, to: modify, suspend or discontinue our web site or any service, content, feature or product offered through our web site, with or without notice; charge fees in connection with the use of the Website; modify and/or waive any fees charged in connection with the Website; and/or offer opportunities to some or all users of our web site. You agree that we shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Site, or any service, content, feature or product offered through our web site.
3. Site Contents
Unless otherwise noted, our web site, and all materials on it, including text, images, illustrations, designs, icons, photographs, video clips and other materials, and the copyrights, trademarks, trade dress and/or other intellectual property in such materials, are owned, controlled or licensed by GENERATION PLUME and other trademarks appearing on our web site are the trademarks of GENERATION PLUME.
Our web site and its contents are intended solely for personal, non-commercial use. You may download or copy the contents and other downloadable materials displayed on our web site for your personal use only. No right, title or interest in any downloaded content is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or exploit in any way any of the content or our web site
HAMAC is a registered trademark belonging to GENERATION PLUME SAS. You agree not to display or use it in any manner.
By completing the registration process, you are stating that you are at least eighteen years of age. Only private individuals aged 18 years or over are permitted to register for use of our web site.
In return for you using our web site, you agree to: provide true, accurate, current and complete information about yourself where required in the registration form, and to ensure that this information is kept accurate, complete and up to date. Once you have completed the registration process, you will have specified a username (email address) and a password.
You must ensure that you keep your username and password in a safe and secure place and that you do not disclose them to anyone because you will be fully responsible for all activities which occur under your username and password. It is your responsibility to immediately notify us of any unauthorised use of your username and password or any other breach of security as soon as you become aware of it.
In accordance with the French Data Protection and Freedom of Information Law (Loi Informatique et Liberté) of 6 January 1978, you have a right of access and correction of personal data which you communicate to GENERATION PLUME SAS on our web site.
5. Code of Conduct
You are responsible for anything which you transmit or receive to, from or via or post on our web site. We do not control or screen the content of what is posted to, from or via our web site by our members or third parties, and accordingly we do not guarantee its accuracy, integrity or quality or that it will not be objectionable to you. You should not place any reliance on, nor will we be responsible or liable for anything which has been transmitted or received, or ought to have been transmitted or received but was not. You are not permitted to use our web site or any of our services for any reason or purpose which is unlawful, defamatory, harmful or objectionable and, in particular, you are not permitted to transmit anything which, in our opinion, harms our business or offends other users. You are not permitted to transmit to, from or via or post on our web site anything which you do not have a clear right to use. You must ensure that you do not transmit or post on our web site any material containing software viruses or files designed to damage or disrupt the good working order of any computer or telecommunications equipment.
You are not permitted to do anything which may disrupt in any way the operation of our web site and services, nor are you permitted to do anything which would disrupt the use and enjoyment of our web site and our services by any other user.
Other than as expressly permitted, by us in writing, you are not permitted to use our web site to engage in any commercial activity of any form. We may be entitled at our discretion to refuse or remove anything which is transmitted to, from or via or posted on our web site which, in our opinion, is objectionable or otherwise does not comply with these terms and conditions. We will not be liable at all for doing this. We may record preserve and disclose anything which has been transmitted to, from or via or posted on our web site and the services, where required by law or where we are acting in good faith.
6. Proprietary Rights and Licences
All text, software, music, sound, photographs, graphics, video, page layouts, design and other material that is contained on our web site or is part of our services, is protected by our and their copyrights, trademarks, service marks, patents or other proprietary rights and laws.
We own or are licensed to use all intellectual property rights in connection with and in all versions of the web site and our services, the software we use to operate the web site and services and any data (including data obtained from you during the registration process) generated by users of the web site and services. You are not permitted, except where expressly authorised to do so, to change, copy, store, publish, rent, licence, sell or distribute in any way any of these intellectual property rights.
When you transmit or post any material to or on our web site, you grant to us non-exclusive, worldwide, perpetual, royalty free licence under your copyright and other intellectual property rights to use or display or distribute that material in any way without any duty at all to account to you.
7. External Links
We may provide or third parties may provide links or other web sites or resources. These are provided purely as a matter of convenience and we do not endorse the contents of those web sites. We are not responsible for the availability of these web sites, nor will we be liable in any way for any loss or damage which you may suffer by using those web sites. If you decide to access linked third party web sites you do so at your own risk.
8. Limitation of Liability
To the extent that we are lawfully able to do so, we will not be liable for any claims, losses and/ or damages of any nature resulting from: (a) your use or inability to use the web site; (b) the services we provide (except where we expressly state that we have responsibilities or liabilities in these terms and conditions) or other terms and conditions that relate to our other goods and/ or services we provide; (c) unauthorised access to or alterations of your transmissions or data; (d) statements or conduct of any third parties.
You agree that in no event will we be liable for any loss of profits, goodwill, loss of business, loss of data or any other indirect or consequential loss or damage whatsoever, whether or not arising from any negligence on our part.
9. Use and Storage
We may establish general practices and limits concerning the use of the web site and the services we provide, including limits to the size or number of e-mail messages you send or the time that messages may be stored or posted on our web site. We are entitled to delete any material at any time and we will not be liable in any way for deleting or failing to store or post any material which you may transmit to us.
10. Suspension and Termination
We may in our sole discretion suspend and/ or terminate registration or use of our web site or our services at any time and we shall not be liable to you or any third party for any loss or damages suffered on account of such suspension and or termination. Typically, we would only do this where you have not used our services for some time or if we believe that you have acted inconsistently with those terms and conditions. However, there may be other reasons why we would suspend and/ or terminate.
11. Choice of law and jurisdiction
The French law and courts shall have exclusive jurisdiction over the user’s non-observance, regardless of his/her location, of one or any of these provisions in this present General Conditions of Use and, more generally, any difficulty affecting its implementation, interpretation or validity.
If any of these terms and conditions are found to be invalid then that provision shall not affect the validity of the remaining provisions which shall remain fully enforceable. No waiver by us of any term shall be deemed to be continuing or shall be deemed to be a waiver of any other term.