All orders are shipped within 24 hours after your payment on our website, from Monday to Friday, excluding public holidays.
Once your order is ready to be shipped, you will receive an email with a confirmation number and a tracking number.
If you have any question, please fell free to contact us here.
DELIVERY TIMESCALE AND COSTS IN FRANCE
Free Shipping on all orders over 70€.
Delivery from Monday to Saturday, excluding public holidays.
- Colissimo /6,90 € / delivery within 2 to 3 working days
- Mondial Relay / 4,90 € / delivery within 2 to 4 working days (no depature on mondays)
The delivery timescale given on this page ar for general guidance purposes only, and we will try to respect them as far as possible. A delivery delay cannot in any circumstances justify the cancellation of your order.
DELIVERY TIMESCALE AND COSTS ABROAD
Delivery from Monday to Friday, excluding public holidays.
Delivery Service : Colissimo Expert International. A signature may be required on receipt.
Delivery Timescale : within 3 to 5 working days.
Cost, including all taxes and insurance - Excluding Customs and Import duties
- 6,90 €: Andorra, Monaco
- 10 €: Austria, Belgium, Germany, Ireland, Italy, Luxembourg, Portugal, Switzerland, The Netherlands, The United Kingdom. Free Shipping on all orders over 90€
- 20 €: Guadeloupe, French Guyane, Martinique, Mayotte, La Réunion
- 20 €: Algeria, Croatia, Denmark, Estonia, Finland, Greece, Iceland, Latvia, Lithuania, Morocco, Norway, Poland, Romania, Russia, the Czech Republic, Slovakia, Slovenia, Sweden, Tunisia, Turkey
- 30 € : USA, Canada
- 50 € : French Polynesia
Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.
TRACKING OF MY COLISSIMO
One your order is shipped, you receive an email with a confirmation number and a tracking number. You can follow your delivery here : www.colissimo.fr
The tracking number is also available on your Account.If you have any question, please fell free to contact our Customer Service !